Salelytics engages with patients throughout the care pathway, from initial inquiry to conversion to implant, procedure, or therapy. When it comes to healthcare, each experience is personal. Even at very early stages in the process, patients appreciate person-to-person interaction with a Salelytics Care Advisor, leveraging the individual patient’s communication channel of choice. Through phone, chat, and email, Salelytics delivers exceptional patient experiences through responding to inbound patient inquiries, connecting patients to providers, and empowering patients through proactive outreach to overcome any barriers in the journey.

Our teams consistently deliver results for our clients, with one of our teams recently converting 25+% of inbound calls for a Surgical and Medical Instruments Client into appointments. On behalf of a client in the Cardiology space, we were able to demonstrate that patients who interacted with our Care Advisors were two times more likely to receive an implant as compared to patients who did not work with the team.